To assess and improve organizational development, the Board of Trustees, Management Committee and selected staff attended a 3-day intervention workshop last July 1-3, 2015 at the La Breza Hotel, Quezon City.

It was facilitated by Ms. Mila Bunker and Lalaine Joyas, respected microfinance educators and practitioners. Both are esteemed members of the Microfinance Council of the Philippines, with deep and extensive microfinance experience.

The seminar served as an introduction and reviewer for Social Performance Management (SPM) as participants evaluated KMBI's various products, programs and methodologies and recommended changes under SPM lens.

"I am happy to have the opportunity to attend this type of workshop. It made me realize how complex it is to make a loan product since there are a lot of considerations before the roll-out." Jeric Encinas, Program Assistant from Daet, shares his learning experience.

"This is the first time we were able to convene everyone from Board to Program Assistant, from north to south to participate and be part of designing and improving KMBI's products and processes. Each voice is important and insights will be highly considered in developing and standardizing policies and loan products." Mr. Rizaldy Duque, executive director said in his closing remarks.

Staff and Clients can expect better programs and procedures in the months to come, as the organization moves forward to 1KMBI.